Shipping & Returns

Shipping Time

Orders are usually shipped within 7-10 days after payment has cleared (or, in the case of personal checks, after funds clear). I will notify you by email or telephone of any delays in completing your order.

Shipping

Orders are shipped USPS Priority and are processed/delivered, usually in 3 days, excluding weekends and holidays. Liability for a shipped order (by Lady Hamilton Miniatures) will transfer to the customer when the package is accepted by the shipper (USPS). USPS does not automatically insure all their packages, so I urge customers to insure any return packages. Please provide a valid street address for your order. I do not ship to P.O. Boxes.

These shipping fees include insurance, tracking and signature confirmation.

United States

Order Total Shipping Rate
Up to $ 49.99 $9.95
$50.00 - $ 99.99 $12.70
$100.00 - $199.99 $18.40
$200.00 - $299.99 $21.25
$300.00 and above FREE

 

International

You will not be charged for shipping when you place your order. I will invoice you via PayPal for the exact shipping rate. I ship the most economical method.

It is the responsibility for the receiver to pay all taxes and custom charges on International orders. If an international order is refused, shipping is not refunded and there will be a 20% restocking fee and a credit issued for the balance. International receipt of packages will vary based on the recipient country's customs.

Return Policy

Your satisfaction is my first priority! If for some reason you are not completely satisfied with your purchase, please contact me immediately. I offer a store credit/exchange only policy, not including shipping fees, but you must contact me first within 10 days of received date. No refunds. Insuring your return is recommended, as I will not be responsible for lost or damaged packages. All items returned must be in the same condition in which they were received. Sorry, no returns on special orders.

Back
Copyright © 2017 Lady Hamilton Miniatures. Designed by Anne Gerdes Web Design